TERMS & CONDITIONS
CUSTOMER CARE
Welcome to UrbanButterfly.Co! We are a lash store and training company dedicated to providing high-quality products and services to our customers. If you have any questions or concerns about our products or services, please do not hesitate to contact us. We are always happy to help in any way we can. Our customer care team is available to assist you Monday through Friday from 9am to 5pm EST. You can reach us by phone, email, or live chat. We strive to respond to all inquiries within 24 hours. Thank you for choosing UrbanButterfly.Co!
WHOLESALE INQUIRIES
Are you interested in selling our products in your store? We offer wholesale pricing for retailers who want to carry our high-quality lash products. Our wholesale program is designed to help you increase your profits while offering your customers the best products on the market. To learn more about our wholesale program, please contact us at wholesale@urbanbutterfly.co. We look forward to working with you!
PRIVACY & SAFETY
At UrbanButterfly.Co, we take your privacy and safety very seriously. We use industry-standard security measures to protect your personal information and ensure that your online shopping experience is safe and secure. We collect and use your personal information only for the purpose of fulfilling your orders and providing you with the best possible customer service. We do not share your information with third parties, except as necessary to process your orders or as required by law. If you have any questions or concerns about our privacy and safety policies, please do not hesitate to contact us.
PAYMENT METHODS
- Credit / Debit Cards - PayPal - Apple Pay